I hate bullies, and that’s what I was dealing with at HRD, so I decided to stand my ground.
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Giercyk also said that since he went public about his blacklisting last week, he has received messages from other users who have stories of their software keys being revoked by HRD without their knowledge for speaking up about having a bad support experience. Giercyk, aka N2SUB, told us on Tuesday: The issue is not the refusal of service, the issue is that HRD disabled my software, and then offered to enable it in exchange for the removal of an online review of their product. Giercyk, a professional musician in South Carolina, US, says that after his dealings with HRD Software (which has since reinstated his software key) and the statement made by the developer's co-owner Dr Michael Carper, he takes issue with claims made by the company. And just to be clear: by blackballing keys, installed copies of the software stop working.
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Since our story was published, a number of Reg readers, including Giercyk himself and HRD's makers, have followed up with us regarding claims that this was not an isolated incident and others may have had their license keys blacklisted for being publicly critical of the company. On Monday, The Register reported on the story of Jim Giercyk, an amateur radio enthusiast who had his copy of the popular Ham Radio Deluxe (HRD) software revoked after posting a negative review.
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